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Citizens’ Income and Citizens’ Pension

The service allows individuals to request Citizens’ Income or Citizens’ Pension for family units that meet certain economic, citizenship and residence requirements.
Specific for
Family units (and their intermediaries) that, at the time of submitting the claim and for the entire duration of the disbursement of the benefit, meet certain economic, citizenship and residence requirements.

Publication: 19 November 2019 Latest update: 18 October 2023

What is it?

The measures concerned aim to combat poverty (Decree Law no. 4 of 28 January 2019).

There are two types of financial support:

  • Citizens’ Income, aimed at reintegration into the world of work and social inclusion;
  • Citizens’ Pension, intended for families who already have the requirements for the Citizens’ Income and where there are family members:
    • aged 67 or over;
    • under 67 years of age in a condition of severe disability or who are not self-sufficient.

Who is it aimed at?

It is aimed at all family units that meet the requirements regarding:

  • residence;
  • family members;
  • economic situation;
  • compatibility.

How does it work?

Citizens' Income provides for:

  • an economic benefit, paid monthly by credit to an electronic paymentcard (Citizens’ Income Card);
  • a personalised path of employment and social inclusion aimed at overcoming poverty.

In addition, this measure, due to the characteristics of the beneficiary unit, envisages the signing of:

  • the Declaration of Immediate Availability (DID);
  • the Pact for Employment at the Employment Centre;
  • the Pact for Social Inclusion at the Social Services offices of the Municipalities.

Adults aged 29 or under are called upon by the Employment Centres to define the Pact for Employment, even if their family unit has signed a Pact for Social Inclusion.

The following are excluded from these obligations:

  • minors;
  • retired Citizens’ Income beneficiaries;
  • beneficiaries of the Citizens’ Pension;
  • individuals over 65 years of age;
  • persons with disabilities (Law no. 68 of 12 March 1999) for which voluntary participation in the attendance pathway, integration into employment and social inclusion is envisaged;
  • individuals already employed or who attend a regular course of study or training courses or internships;
  • individuals who are responsible for the care of members in the family unit under three years of age or in a condition of severe disability or not self-sufficient (as defined for ISEE purposes);
  • individuals with a particular health condition;
  • unemployed workers.

The Employment Centres and Municipalities (not INPS) are responsible for all information and communications relating to:

  • the calls for appointments and the signing of the DID;
  • the Pact for Employment;
  • the Pact for Social Inclusion.

START DATE AND DURATION

The Citizens’ Income begins from the month following the submission of the claim.

It is granted for a maximum period of 18 months.

After expiry, claims may only be submitted from the calendar month following the month in which the eighteenth instalment is paid.

The Citizens’ Income is converted to the Citizens’ Pension from the calendar month following the 67th birthday of the youngest member of the unit.

The Citizens’ Pension is automatically renewed without the need to submit a new claim.

WHAT AM I ENTITLED TO?

For both the Citizens’ Income and the Citizens’ Pension, the amount is determined by the sum of:

  • a component that supplements the family income (portion A);
  • a contribution (if any) for the rent or mortgage (portion B), based on the information retrievable from the ISEE (Equivalent Economic Situation Indicator) and the claim form.

Calculation of Portion A (annual amount)

Multiply the corresponding equivalence scale parameter by:

  • 6,000 euro, in the case of Citizens’ Income;
  • 7,560 euro, in the case of Citizens’ Pension.

Calculation of Portion B (annual amount)

The amount is equal to the annual rent up to a maximum of:

  • 3,360 euro per year (280 euro per month), in the case of Citizens’ Income;
  • 1,800 euro per year (150 euro per month), in the case of Citizens’ Pension.

The information relating to the rent – and any changes – must be declared exclusively in the valid Single Substitute Statement (DSU). In the event of acceptance, the information is checked at each monthly renewal.

In the case of a mortgage, contract for the purchase or construction of a house of residence:

  • Portion B is equal to the mortgage instalment up to a maximum of 1,800 euro per year (150 euro per month) for both the Citizens’ Income and the Citizens’ Pension;
  • overall, it will not be possible to receive an amount of less than 480 euro per year as a supplement to income and for rent or a mortgage;
  • information on the ownership of the mortgage must be stated in the claim. Any subsequent changes must be communicated through the Extended Citizens’ Income/Citizens’ Pension form.

The equivalence scale parameter is equal to 1 for the first member of the family unit and increases by:

  • 0.4 for each additional adult member;
  • 0.2 for each additional member under 18 years of age (minor), up to a maximum of 2.1 (2.2 if there are members in the family unit who are severely disabled or not self-sufficient, as per the ISEE).

The equivalence scale does not take into account the members of the family unit who are:

  • imprisoned;
  • admitted to long-term care establishments or other residential facilities at the total expense of the State or other Public Administration;
  • unemployed following voluntary resignation, in the 12 months following the date of the resignation (without prejudice to the resignation for just cause);
  • subject to personal precautionary measures or to a final conviction for the crimes provided for in Articles 270-bis, 280, 289-bis, 416-bis, 416-ter, 422 and 640-bis of the Italian Penal Code.

The economic benefit must be spent within the month following that of disbursement, under penalty of a reduction (up to a maximum of 20%) in the following month.

WITHDRAWAL OF BENEFIT

Withdrawal is envisaged when:

  • the benefit has been received for the entire period due;
  • there is a change in the economic requirements while the benefit is being received;
  • a case arises in which the communication obligations borne by the claimant are violated.

Scenarios of revocation, withdrawal and minimum times before it is possible to submit a new claim are envisaged in the event of:

  • sanctions related to the violation of the claimant's communication obligations;
  • submission of the Single Substitute Statement (DSU) with declarations containing discrepancies between the declared and actual income and assets;
  • communication from the public security and judicial authorities.

Claim

REQUIREMENTS

At the time of submitting the claim and for the entire duration of the disbursement of the benefit, the claimant must meet the requirements that follow below.

Citizenship and residence requirements

The claimant must meet one of these requirements:

  • is an Italian citizen or a citizen of a country of the European Union;
  • is a family member of an Italian or European Union citizen who has the right of residence or the right of permanent residence;
  • is a foreign national in possession of an EU residence permit for long-term residents or stateless persons in possession of a similar permit;
  • is the holder of international protection;
  • has been a resident in Italy for at least ten years, of which the last two on an ongoing basis;
  • is not subject to a personal precautionary measure, even that which has been implemented following validation of the arrest or detention and must not have been sentenced definitively, in the ten years prior to the request, for one of the crimes referred to in Articles 270-bis, 280, 289-bis, 416-bis, 416-ter, 422 and 640-bis of the Italian Penal Code.

Economic requirements

The family unit must meet all the following requirements:

  • The valid ordinary ISEE (Equivalent Economic Situation Indicator) or ISEE for minors is less than 9,360 euro.
    In the case of an ISEE with omissions and/or discrepancies with respect to the information present in the tax register and/or the information in the self-declaration (DSU) regarding movable assets (e.g. current accounts, deposit accounts, securities), the claimant may submit supporting documents or a new non-discrepant DSU to the Institute within 60 days;
  • real estate assets in Italy and abroad (as per the ISEE) of less than 30,000 euro, without considering the residence;
  • movable assets (as per the ISEE, for example: deposits, current accounts, etc.) less than:
    • 6,000 euro for units composed of a single member;
    • 8,000 euro for units composed of two members;
    • 10 thousand euro for units composed of three or more members, increased by one thousand euro for each child starting from the third.
      These ceilings are increased by 5,000 euro for each member with a disability and by 7,500 euro for each member in a condition of severe disability or who are not self-sufficient present in the family unit;
  • the family income must not exceed the annual threshold calculated by multiplying 6,000 euro by the relevant equivalence scale parameter.
    In the case of the Citizens' Pension, the threshold is increased:
    • up to 7,560 euro by the equivalence scale;
    • up to 9,360 euro by the equivalence scale, if the family unit resides in a rented home, as per the single substitute statement (DSU) for ISEE purposes.
      The welfare benefits received in the reference period of the ISEE are deducted from the family income and those currently received by the same members are added (with the exception of any benefits not means tested and the Baby Bonus);
  • furthermore, no member of the unit must be the owner of or have full availability of:
    • vehicles registered for the first time in the six months prior to the Citizens' Income/Citizens' Pension  claim, or vehicles with a cylinder capacity exceeding 1600 cc or motorcycles with a cylinder capacity exceeding 250 cc, in both cases registered for the first time in the two years prior to the Citizens' Income/Citizens' Pension claim, excluding vehicles for which there is a tax relief for persons with disabilities;
    • vessels and pleasure boats (Article 3, paragraph 1, Italian Legislative Decree no. 171 of 18 July 2005).

The Simulator on the ISEE calculation page allows you to:

  • check that you meet the requirements for accessing the request;
  • perform a simulation on a DSU that has already been submitted with the simulator fields pre-filled with your own data.

The simulation does not take into account any current benefits that could increase the family income and invalidate the right to the benefit.

After logging in to the service with your credentials, follow the ISEE post-reform 2015 path from this page.

Compatibility

The Citizens' Income is compatible with: 

  • employment;
  • receipt of the NASpI, unemployment benefits for workers with a coordinated collaboration relationship (DIS-COLL) or other income support instrument for involuntary unemployment.

These benefits help to determine the family income, in accordance with the provisions of the ISEE regulations (Article 2, paragraph 8, Decree-Law no. 4/2019) and are relevant for the purposes of the entitlement to and the amount of the Citizens' Income benefit.

If at the time of submitting the claim one or more members of the family unit carry out self-employed, business or employed work with income not recorded for the entire year in the ISEE, it is necessary to:

If one or more members of the family unit start self-employed, business and/or employed work, during the duration of the benefit, it is necessary to:

  • communicate the start of the activity by submitting the Extended Citizens' Income/Citizens' Pension form (SR181 form) to INPS, within 30 days of the start of this activity, under penalty of forfeiture;
  • renew the specified form every three months, in cases of self-employed or business work, by the fifteenth day following the end of each calendar quarter of the year (for example, by April 15 for the January-March quarter, by July 15 for the April-June quarter, and so on).

HOW CAN I CLAIM?

A claim for the benefit may be made:

  • electronically, by accessing the portal www.redditodicittadinanza.gov.it;
  • at the Fiscal Assistance Centres (CAF) or the patronage institutes;
  • online through the INPS website.

To check the status of your claim, the online service "Citizens' Income/Citizens' Pension" is available and accessible from this page.

Communication Obligations towards the Institute

With the Extended Citizens' Incom e/Citizens' Pension form, beneficiaries are required to communicate:

  • any changes in the employment situation (starting employed, self-employed work, a sole proprietorship or partnership, even if carried out abroad);
  • the estimated income for the following calendar year, if the working activity already reported will continue during that year;
  • any changes in the family situation (if members have been imprisoned or hospitalised in long-term care establishments or in other residential facilities at the total expense of the State or other Public Administration, or if the status of imprisonment or hospitalisation has been terminated);
  • the voluntary resignation from work (excluding resignation for just cause) of one or more members of the family unit or the end of this condition (12 months after the event);
  • within 15 days of their acquisition, any change in real estate assets and durable goods (including as a result of donation, inheritance or winnings), which results in them no longer meeting the requirement relating to real estate assets and the possession of durable goods;
  • if the possession of sums or values exceeding the thresholds provided for movable assets is acquired following a donation, inheritance or winnings, the loss of requirements must be communicated within 15 days of the acquisition.

The use of the economic benefit for games involving cash winnings or other benefits continues to be forbidden.

The SR181 form must be used for these mandatory communications.

In order to continue to benefit from the measure, the beneficiary of the Citizens' Income must also:

  • submit a new Single Substitute Statement (DSU) for the ordinary ISEE upon the expiry of the valid statement at the time of submitting the claim;
  • submit an updated ISEE statement, in the event of changes in the composition of the family unit within two months of the event, under penalty of forfeiture.

If the change arises due to an event other than a birth or death, a new claim must be submitted.

Processing times of the decision

The ordinary deadline for issuing the decisions is set at 30 days under Law no. 241/1990. In some cases the law may set different deadlines.

The table shows the terms exceeding thirty days, established by the Institute by means of a Regulation.

In addition to the terms for the issuance of the decision, the table also indicates the relevant manager.