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LinkedinPublication: 27 April 2023 Latest update: 5 June 2026
What is it?
When the payment of an instalment of pension, civilian invalidity, social Allowance or benefits bridging to retirement is not made by the paying authority, a claim must be made to obtain the amounts not received.
The payment of these sums must be claimed by the beneficiary, specifying the bank details for the account to which they wish the instalments to be paid.
In most cases, in fact, lack of payment is due to the closure of the previously specified current account to which the benefit was to be credited.
Who is it aimed at?
The service is aimed at recipients of one of the following benefits for which one or more instalments have not been paid:
- pension;
- civilian invalidity benefits;
- Social Allowance;
- benefits bridging to retirement.
How does it work?
After accessing the service, users can:
- check the pre-filled information;
- enter or update the payment details to which the instalments are to be paid.
To complete the claim, users must provide an IBAN relating to an account, passbook or card held in the name of the benefit recipient.
The competent INPS office will verify the claim and arrange payment of the amounts due.
The outcome is available in the MyINPS personal area.