Claim for payment of unpaid pension instalments

What is it?

When the payment of an instalment of pension, civilian invalidity, social allowance or benefits bridging to retirement is not made by the paying authority, a claim must be made to obtain the amounts not received.

The payment of these sums must be requested by the beneficiary, specifying the bank details for the account to which they wish the instalments to be paid.

In most cases, in fact, the payment is unsuccessful due to the closure of the previously specified current account to which the benefit was to be credited.

Who is it aimed at?

It is aimed at pensioners, recipients of benefits bridging to retirement, civilian invalidity or social allowance for whom at least one payment has not been made.

How does it work?

By accessing the tool you will be asked to confirm the pre-filled personal data and add the missing information that is necessary for payment.

We recommend having the IBAN to be used for the payment close by, making sure that the current account, savings book or prepaid card is in the name of the beneficiary for which payment is requested.

The claim will be processed by the competent office, which will proceed to process the payment. The user will receive a notification on the personal MyINPS section of the INPS website.